Value, Culture and Diversity
Our Values
Our values shape our culture, underpin our business and drive our actions. They are what we expect of each other and are what our partners can expect of us.
Unity ’s Values, Culture and Diversity
The four pillars of our values are:
People Matter
We coach, mentor, train and encourage our team members. We listen and treat each other with respect and embrace diversity. We celebrate our achievements, empower and have fun. We leverage collective genius and always act with integrity.
Do the right thing
Trust underpins everything we do. We will always look to improve, and always in the best interests of our partners. We will play fair and conduct business ethically and safely.
Focus on results
We will always look to innovate and simplify the complex. We will test and measure to continuously improve. We will be passionate, customer centric and deliver quality outcomes.
Commitment
We will never accept anything second best, ever. We will be tenacious and will innovate like entrepreneurs. We will lead by example and deliver on our promise.
Every day our team is excited to welcome customers and take them on a journey, hand-in-hand with friendliness and a can-do attitude. It doesn’t matter the situation, customers want a seamless experience and they want to know that we care.”
Rachael Anderson
General Manager Claims
