Insurer Solutions

Unity Claims Management offers a range of services that can be tailored to suit the needs of an insurer.
From the traditional repair allocation and management of the claim whilst in repair, not at fault claims intervention, provision of mobility solutions, assessing services, tows, hazards detection to supply chain consulting and handling claims surge capacity.

Insurer solutions

Unity Claims Management offers a range of services that can be tailored to suit the needs of an insurer.

Why choose Unity Claims Management?

Since inception, Unity Claims Management has handled claims from some of Australia’s largest and well known insurers and fleet management organisations.


As a business Unity is seen as a trusted provider of insurer services. The foundation of this trust rests with a committed, experienced team who are passionate about delivering solutions that benefit insurers and their customers.

Unity is regarded a market leader in delivering repair cost suppression, cycle time reduction, quality repairs and outstanding customer experience.

Unity is particularly fortunate to count amongst its ranks some of Australia’s most experienced and credentialled repair and claims experts. Unity Claims Management helps insurers build resilient, agile and sustainable supply chains for the future. Our approach is outcomes driven, with market-leading analytics to help customers improve supply chains and workflow metrics which hyper-automates decision-making and empowers people.

Unity Claims Management’s surge claims handling solution involves providing staff augmentation to help an insurer handle an influx of claims by providing highly experienced and motivated claims handlers, trained in all facets of claims handling and GICOP, providing these for short, medium and long terms assignments.

Underpinning our commitment to compliancy, Unity has invested and developed a range of frameworks, policies and procedures which has seen ASIC grant Unity an Australian Finance Services Licence for the provision of claims handling and settling services. Unity also holds corporate membership of AFCA.