Fleet Solutions
Unity’s Fleet Solutions
Unity Claims Management is Australia’s leading accident management provider to fleets.
Everything Unity does is geared around reducing repair costs, reducing repair time, keeping the fleet operator up to date with every stage of the repair process and providing a seamless end to end experience.
Unity’s range of services for fleets includes
- 24/7 accident, claims lodgement and roadside assistance
- All claims expertly triaged
- Mobile app to lodge claims
- Management of below excess claims and lodgement of claim with your insurer
- Virtual quoting and assessing technology
- Provision of replacement vehicle, whether a car, ute, van or truck – delivered to you
- Third party claims management
- Recovery management
- Legal and litigation
- Online portal providing real time claim visibility
- Gold class service including a door to door pickup and delivery service
- End of lease inspections and makegoods
Unity utilises state of the art in-house developed hi-tech claims capture and management technology which allows Unity’s claims team to actively monitor repairs by:
- Ensuring quotes are received within strict parameters and quotes are appropriately assessed
- Repairs are commenced on time
- Repair continues in line with set timeframes
Cost outcomes are achieved through the practice of Unity aggregating the work of multiple non-competing work providers into its Unity Preferred Repair Network. This provides the scale that the work provider would not ordinarily have and leads to Unity delivering better outcomes to all stakeholders.
Unity has a team of experienced and dedicated fleet claims handlers allocating repairs to our dedicated national repair network.
Unity works with all major insurers and all repair work is guaranteed for the life of the vehicle.
